After purchase your product will be installed to our node system. You will recieve your product installation / credential setup via email. If you haven't recieved your product please consider contacting us.
We have dedicated channels for support in our discord server. Our discord server also features a ticket team for more in depth assisting. Also email support is an option to get your issues resolved fast.
We provide additional security measures for you to take care of! Meaning that if you are unsure about your account security you can enable 2FA (two factor authentication) but make sure you don't lose your backup keys! If you do we can still assist in returning your account.
In our gamehosting panel setting up a database is fairly simple. Just open up the databases tab and click create new! You will recieve your database instantly with the credentials and database url.